{"id":6140,"date":"2020-03-24T15:01:27","date_gmt":"2020-03-24T19:01:27","guid":{"rendered":"http:\/\/67272bb316.nxcli.io\/dicemasters\/?p=6140"},"modified":"2020-03-24T15:01:27","modified_gmt":"2020-03-24T19:01:27","slug":"announcement-product-replacements","status":"publish","type":"post","link":"https:\/\/wizkids.com\/dicemasters\/announcement-product-replacements\/","title":{"rendered":"Announcement: Product Replacements"},"content":{"rendered":"

Hello WizKids Fans,<\/p>\n

As we adjust to the rapidly developing Covid-19 situation, we wanted to provide an update regarding the status of our Product Replacements program.<\/p>\n

We are still actively fulfilling replacement requests, and the system is still live and available to any customer who wishes to request a replacement; however, there may be a longer wait than usual for request fulfillment. <\/strong><\/p>\n

For those seeking to request a product replacement, please follow the instructions below to create a replacement request in our replacement system:<\/p>\n

    \n
  1. Go to https:\/\/win.wizkids.com\/replacements\/rs_index.php<\/a><\/li>\n
  2. If you do not have an account yet, click the link “Sign Up”<\/li>\n
  3. Once you have an account, log into the system<\/li>\n
  4. Fill out all your contact information<\/li>\n
  5. At the top left of your screen, click “Create a Request”.<\/li>\n<\/ol>\n

    Should you have any questions, please contact our replacements team at wkreplacements@necaonline.com<\/a> for assistance.<\/p>\n

    We appreciate your patience and understanding.<\/p>\n

    -The WizKids Team<\/p>\n<\/div>

    <\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":6142,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-6140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t