Product Support2017-10-26T08:51:54+00:00

Wizkids Game Support

We understand that questions are an important part of improving our products, and we’re here to answer. We love our games and we’re dedicated to making sure you, the players, love them as much as we do.

Store Conduct Violations

Please report any street date release violations and blatant mis-use of OP kit materials using the link below:
Click Here To Submit Your Report

WizKids Rules Support

Looking for answers to all of your HeroClix, Dice Masters, D&D Attack Wing, and Star Trek Attack Wing questions? Look no further.

Product Replacement Requests

We’re sorry for the inconvenience and hope to rectify your situation shortly. Please follow the instructions below to create a replacement request in our replacement system.

  1. Go to
  2. If you do not have an account yet, click the Sign Up button at the top of the page.
  3. Once you have an account, log into the system by clicking the Sign In button at the top of the page.
  4. Once you are logged in, click the Create A Package button at the top of the page.
  5. Follow the instructions on the screen to create a replacement package.
  6. Once you are satisfied with your package, click the Save Package button.
  7. The next screen will display your package details and prompt you to click the Finalize Package button.
  8. After your package is finalized, you must print out a packing list by clicking the Download Packing List button.
  9. Follow the remaining instructions on the packing list to prepare and send your package to us for replacement.

For all other replacement request inquiries, please click here.